We generally accept plans from the insurance companies listed below. However, if your insurance company is not listed, it may be considered to be part of one of the networks listed. Please call our office at 972-632-3800 and ask to talk with the billing department for more information.
Plans include but not limited to:
Major carriers we are contracted with:
Aetna
Aetna THR
BCBS
Cigna
City of Forth Worth
Commercial:
Galaxy Network
HealthFirst TPA
HealthScope (DART)
HealthSmart Preferred Care
Humana
Multiplan
PHCS
QuikTrip Corporation
Tricare
United Healthcare
USA Managed Care Organization
Medicare and many of the Medicare Advantage plans:
Aetna
BCBS
Care n Care
Choice Care
Healthspring
Humana
NTSP
ProCare Advantage
Superior
Traditional Medicare
United Healthcare
Medicaid
Amerigroup
HealthSpring
Parkland
Superior Health Plan
Traditional Medicaid
Worker’s Compensation
Department of Labor – OWCP
HealthSmart Preferred Care
Government
Humana Military Healthcare Services/ CHAMPUS
Note: There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
- Anesthesia – fee for anesthesia service.
- Your surgeon’s office – his/her fee for performing your surgery.
- Your pathologist – services for tissue specimens removed during surgery requiring further examination.
Credit and Payment Policy
Question: What type of credit cards do you accept?
Answer: We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit.
You are welcome to visit the CareCredit website at: http://www.carecredit.com/ to pre-apply for their services before your date of surgery.
Question: When should I expect my first bill?
Answer: We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
We strongly encourage you to personally contact your insurance company about your upcoming surgery. It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date. You may be penalized by your insurance company if you don’t follow your policy guidelines. You must understand what your benefits cover and how this may affect you financially.
We will submit insurance claims for you. We request that your deductible and copay amounts are paid on or before your date of surgery. You will receive a notice from us regarding the amount to pay. Self pay accounts are asked to pay the total estimated procedure on or before the date of surgery and to also sign a financial agreement keeping in mind that our balances are due within 60 days.
If you anticipate difficulty in paying your bill within the 60 day period please let us know immediately.
For self pay accounts we ask that you pay 100% of total amount owed at time of service. If implantables are to be used above the estimated amount, please understand you will receive a bill for the final balance.